Programs Coordinator

HOW TO APPLY

Resumes (and any supporting materials) should be emailed to Diana Clynes, AAKP Executive Director, at dclynes@aakp.org. Please indicate Program Coordinator Position in subject line. Direct phone calls will not be accepted.

THE POSITION

American Association of Kidney Patients, Inc. Job Description

Job Title: Programs Coordinator
Department: Programs
Reports To: Director of Stakeholder Operations & Executive Director
FLSA Status: Exempt, Full Time (salaried)
Prepared Date:January 2020

PROGRAMS COORDINATOR

Under the direction of the Director of Stakeholder Operations, the Program Coordinator will be responsible for organizing and executing annual patient service programs and activities for the Association – including but not limited to: HealthLine webinar series, Patient Safety Award program, Medal of Excellence Award program, Cystinosis Patient Education & Activity Scholarship Program, and Membership recruitment/retention strategies. The Program Coordinator will also support planning efforts for AAKP’s major annual events including the Global Summit, the Policy Summit, the National Patient Meeting and the Fun Walk. This position will also be expected to travel to said events and represent the Association at various conferences, tradeshows and exhibitions annually, as determined by the Executive Director. This position will be tasked with developing and/or enhancing programs to support the organization’s strategic direction, as well as creating and managing long term goals regarding patient education programs and services. This position will work directly with the Executive Director to develop budgets and operating plans for programs and assist in writing program funding proposals.

ANTICIPATED STARTING SALARY: $50,000 (dependent on experience/qualifications)

SPECIFIC RESPONSIBILITIES

  1. Organizing programs and activities in accordance with the mission and goals of the organization.
  2. Developing new programs to support the strategic direction of the organization.
  3. Creating and managing long-term program goals.
  4. Developing a budget and operating plan for programs.
  5. Developing an evaluation method to assess program strengths and identify areas for improvement.
  6. Writing program funding proposals to guarantee uninterrupted delivery of services.
  7. Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.
  8. Implementing and managing changes and interventions to ensure project goals are achieved.
  9. Producing accurate and timely reporting of program status throughout its life cycle.
  10. Analyzing program risks.
  11. Working on strategy with the marketing team.
  12. Present project updates to the Executive Director quarterly or as requested.
  13. Perform any other duties as necessary.
  14. Ability to travel within the continental United States for various work-related events, programs, and activities.Travel may range from overnight to up to five consecutive days dependent on activity. Frequent travel is required, at a minimum of six times per year.

SPECIFIC QUALITIES

  1. Excellent skills in Excel, Word, PowerPoint, and Outlook
  2. Experience with DonorPerfect and Salesforce (or other database/customer relationship management system)
  3. Pleasant demeanor, organized, trustworthy, takes initiative, analytical yet big-picture view
  4. Effective and professional in face-to-face, written, and phone communications
  5. Works well under pressure and amid distractions, multi-tasks, meet deadlines

REPORTS TO

Director of Stakeholder Operations and Executive Director

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES

N/A

EDUCATION and/or EXPERIENCE

Bachelor’s degree and three to five years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Proficient in speaking and reading English. Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

Microsoft Word – Intermediate Microsoft Excel – Intermediate Microsoft PowerPoint – Intermediate Microsoft Outlook – Intermediate Internet – Intermediate

Database – Beginning to Intermediate

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to speak and have the ability to hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

HOW TO APPLY

Resumes (and any supporting materials) should be emailed to Diana Clynes, AAKP Executive Director, at dclynes@aakp.org. Please indicate Program Coordinator Position in subject line. Direct phone calls will not be accepted.